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More New Buyers Purchased Auto Insurance Online

Joseph Coupal - Monday, July 28, 2014

While only one-fourth of auto insurance customers shopped for a new policy, 43 percent of those shoppers switched carriers, J.D. Power reported. The same firm also reported that one in five new buyers purchased auto insurance online.

Consumers in the Latino community looking for choice among top tier auto insurers go to www.segurosdeautos.com

SegurosDeAutos.com takes the lead in providing access to the best companies that provide Auto Insurance for the Latino Community℠. With access to the top auto insurance providers in every state, SegurosDeAutos.com makes it easy for anyone to find low cost auto insurance on line using the Internet access device of your choice.

 

Price Drives Auto Insurance Customer Satisfaction

Joseph Coupal - Friday, December 13, 2013

Rate increases are driving more customers to obtain competitive price quotes, while satisfaction with the buying experience is trending downward among new-buyer customers due to lower price satisfaction among new buyers, according to the latest J.D. Power study.

According to the J.D. Power 2014 U.S. Insurance Shopping Study —Wave 1:

  • Price satisfaction, the leading driver of overall new-buyer satisfaction, declined to 808 (on a 1,000-point scale) in 2014 Wave 1 from 821 in 2013.
  • Auto customer retention averaged 97 percent, with 3 percent of auto insurance customers switching insurers, fueled by a shopping rate of 8 percent.
  • More than 20 percent of new buyers purchased auto insurance online. Therefore, J.D. Powers says, insurers lacking viable quote website are not well-positioned to acquire or sell to one in five customers.

The average annual savings when switching to a new insurer is on par with 2013 ($387 vs. $386, respectively).

SegurosDeAutos.com takes the lead in providing access to the best companies that provide Auto Insurance for the Latino Community℠. With access to the top auto insurance providers in every state, SegurosDeAutos.com makes it easy for anyone to find low cost auto insurance on line using the Internet access device of your choice.

 


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